Returns
Certain items are eligible for return. For help with product returns, contact an authorized Graco distributor or service center.
Returning a Graco Product
Please contact an authorized Graco distributor or service center for assistance with returns.
You will be asked to provide the following information:
- Name
- Address
- Phone
- Purchase Date / Receipt
- Part Number
- Product Serial Number
- Description/reason for return or warranty claim
What items are eligible for return?
These items are eligible for return:
- All undamaged, unused and of current series and design that were purchased from an authorized Graco distributor or service center.
- All current service parts that have not been defaced and are in resalable condition
- Boxed or carton goods that have been opened can be returned
What items are NOT eligible for return?
You cannot return these items:
- Dirty, corroded, rusty, scratched, used or defaced (packaging or product) or otherwise not saleable items
- Product that is not of current series
- Specials or configured product